helloapp.ai site privacy statement

Data processed

What we collect and why

• Server logs (IP address, timestamps, URL, basic browser metadata) to secure the site and investigate incidents.
• Analytics (Google Analytics 4) after cookie consent to improve the site; IP addresses are anonymized.
• Demo and closed-testing form data (name, email, company, phone number, message, and IP) to handle requests and prevent abuse.
• For deletion requests we store the phone number and timestamp so we can fulfill and record the request.

Cookies

Cookies and consent

• We use a cookie banner (CookiesEuBanner) to collect consent before loading analytics.
• Essential cookies (like session management) are used to keep the site working.
• You can change your browser's cookie settings or clear cookies at any time.

Retention

Retention periods

• Server logs are kept for up to 12 months for security.
• Form and deletion request data are kept as long as the customer relationship or legal obligations require.
• Analytics data is retained per Google Analytics defaults, up to 26 months.

Data sharing

Recipients and locations

• We use Google Analytics (EU/EEA data centers, IP anonymization) to analyze site usage.
• We use Annoying Labs internal systems to process forms and deletion requests; data is not sold or shared with third parties unless legally required.

Data subject rights

Exercising your rights

• You can request access, correction, portability, or restriction of processing.
• You can refuse analytics tracking by rejecting cookies.
• You can make deletion requests via the account deletion page or by email.

Contact

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